Within our Practice we send out text messages to patients to remind them of their appointments. If they are unable to attend they can reply CANCEL and this will cancel the appointment, avoiding a DNA and unnecessary cost to the NHS. This also saves the Practice and other patients time, as you will not need to ring.
We also send out text messages to gather information such as smoking status, and to invite patients to attend clinics, such as flu vaccination.
If you have a smartphone, you can now download an app called MJOG Messenger. This will notify you that you have an appointment. You can also cancel in the same way as text messages but there is no charge via the app. Eventually, we will be sending out other communications such as questionnaires etc, if we need this information to update your records. This will save time as your response will automatically save into your records.
Please visit www.mjog.com/messenger to find out how to download the app.
Appointment reminder service
The practice will remind you of any appointments via text message. For more information please speak with reception.
You can arrange to book appointments online through https://patient.emisaccess.co.uk our electronic booking system. Our receptionist staff will be happy to help you to organise this. EMIS access is a great way to book appointments as you have the freedom to choose your appointment time yourself. We have approximately 190 pre-bookable patient accessible appointments available every month. Also, most of the appointments that are released every day at 7.30am (8.00am on a Saturday) also become available online, which saves queuing on the phone.