Patients or their representative should call the surgery preferably before 10.00 am. All visit requests are dealt with by the duty doctor for that day who will determine the urgency or necessity of a home visit. Please realise that if a patient can attend surgery there is specialised equipment plus a full support service. This would obviously not be available in the home environment.
Please note that home visits are usually reserved for terminally ill and housebound patients. However any patient in genuine need of a home visit will not be refused.