Missed Appointments – July 2019

In the month of July , there were 119 missed appointments with our of the GP’s, Nurses or other Services. Please can you remember to cancel your appointment if its no longer required or you cannot attend. This allows the appointment to be re-booked and therefore it can be used by another patient who needs to see a clinician. There are several ways to cancel appointments; Respond CANCEL to your appointment reminder, you can register for online services (which you can register for at reception or you can ring the surgery.


Patient Panel (PPG)

Are you interested in joining our PRG (Patient Representative Group) ???????

Please note our next meeting will be held at the surgery on Monday 2nd December 2019  at 2pm.

High Oak Surgery’s PRG gives you the chance to have your say on the services we provide to you as well as introduce you to the practice staff.

Should you wish to attend please speak to Gemma at the surgery so that suitable arrangements can be made.

Please note attending any meeting does not commit you to anything.

Refreshments will be provided.

Thank you.


Extended Access

The clinic holds an early morning surgery every weekend at the following times;

Saturday – 08.00am-11.00am

Sunday-10.30am – 11.30am
Please ask the reception staff for details. Repeat prescriptions will not be available during this time.

In the Kingswinford, Amblecote and Brierley Hill area practices are working in partnership to provide additional GP appointments.

Additional Clinics can be accessed at the following sites:

Summerhill Surgery:
Rangeways Road Surgery:
Three Villages Medical Practice:
Moss Grove Surgery
Kingswinford Medical Practice:
AW Surgeries:
Waterfront Surgery:

If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours.  The telephone lines will not necessarily be available during these additional clinic times.

Your appointment may be with another practice in the area and may not be at your registered practice.