Contact Us

High Oak Surgery

120 High Street
Pensnett
Brierley Hill
DY5 4DS

Tel: 01384 366155
Fax: 01384 366150
Results Line: 9am-12 noon 01384 366685

Google Map: High Oak Surgery

Travel Information

High Oak Surgery is easy to locate. We are situated on a main road position on the A4101 which is the main road from Dudley and runs past Russells Hall Hospital. If you are travelling by local transport the 205 bus will stop just by the building.

The building is accessible along the A4101 at the junction of Swan Street where there is a car park is available on the left hand side of the road. On the opposite side of the road you have St Mark’s C of E Primary School. If you have a sat nav, enter DY5 4DS into your destination field and it will bring you right to us.

Useful External Telephone Numbers

A list of useful telephone numbers for Hospitals, Attached Services and Self Help Groups is available here.

Change of Details

If you change your name, address or contact details (such as your telephone number or email address), please let us know as soon as possible so that we can update our records. If you are receiving treatment at a hospital it might also be a good idea to inform them of any changes so that both our records are consistent when we communicate with them.

Comments or Suggestions

If you would like to make a comment or suggestion for improvements to our service please ask at reception for a comments and suggestions form.

For comments or suggestions about this website please complete our Website Feedback Form.

Complaints

The practice has an in-house complaints procedure and the Practice Manager Sandra Jones should always be the first point of contact for complaints, comments and suggestions regarding any aspect of the surgery and the service that we provide.  Should you need to use this service please call us and ask for the Practice Manager who will explain the procedure fully. Our Complaints Procedure can be downloaded here or obtained from reception. However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the:

Parliamentary and Health Service Ombudsman,
Millbank Tower,
Millbank, London
SW1P 4QP

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