On behalf of High Oak Surgery, we would like to welcome you to our website, which we hope will provide you with useful information on a range of services we provide.  In addition to this, we hope it will provide you with a means of access to a host of information and links to helpful websites.

High Oak Surgery delivers a range of scheduled and emergency medical services to the population of Pensnett, Brierley Hill and the surrounding areas.

We hope to provide a premier service with appointment availability and minimum waiting times. Our experienced team includes five general practitioners and two nurses.

High Oak Surgery promotes an ethos of continual training and development for all our staff. This enables us to deliver a first class service to all of our patients and ensures that the skills and competencies of all of our staff are of the highest level.

Prescription Ordering Update. 

From Friday the 1st of December High Oak Surgery will be part of the POD prescription ordering service.

This is provided by Dudley Clinical Commissioning Group and is a pharmacist led initiate and they are full trained and experienced to provide an improved and cost effective service to patients.

Patients can now order prescriptions by calling the POD on 01384 323222 between the hours of 9.00am and 5.00pm Monday to Friday, this request is then forwarded to the GP who can generate the prescription.

Please note that the surgeries 48 hours policy on prescriptions is still in place. 

Please click on the link below for further information regarding the POD

NHS POD A5 2pp for Web

General Data Protection Regulations. 

From 25th May 2018, new data protection regulations come into force. Further changes will be made over the following months. These will give extra protection to your data privacy and prevent any data breaches. The GDPR also gives patients more control over their personal information and an individual’s right to know what we do with the information we hold. Please be assured that High Oak Surgery will always strive to protect all of our patient information and will fully comply with these new regulations.

If there is anything further that you wish to know then please contact the surgery to make an appointment to discuss any queries you may have.

GDPR Patient notice

GDPR Privacy Notice for Patients

EXTENDED HOURS: Improving access to general practice: early morning and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday mornings (before 8.00am) or at the weekends (on Saturday). Appointments will either take place at this practice or at another NHS setting nearby.

Talk to the practice receptionist to find out more or book an appointment.

By March 2019 everyone in England will benefit from access to general practice appointments at weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gpaccess

Additional GP appointments available at High Oak are currently available on:

Wednesday: 07.30 am – 08.00 am

Friday: 07.30 am – 08.00 am

Saturday: 10 am – 11 am 

Please note: Other surgery extended hours may vary.

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